/* ============================================================
   CONVERSATION CENTER (v2, Sept 2026) — the team's daily workspace,
   in the house brand: Montserrat, navy #1B2A4A, orange #FF6B2B,
   purple #7C3AED, off-white #F8F6F0, white cards with the house shadow.
   Every "screenshot" is a living mock built here so it can move.
   ============================================================ */

.cc-page { background: #fff; color: #1B2A4A; }
.cc-page .site-header .nav-link.active { color: #FF6B2B; }
.cc-page .mega-card.active { background: #FFF3EC; box-shadow: inset 3px 0 0 #FF6B2B; }

/* ---------- shared rhythm ---------- */
.cc-section { padding: 110px 24px; }
.cc-section.tight { padding-top: 40px; }
.cc-section.cream { background: #F8F6F0; }
.cc-section.white { background: #fff; }
.cc-inner { max-width: 1140px; margin: 0 auto; }
.cc-inner + .cc-inner { margin-top: 96px; }
.split { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: 64px; align-items: center; }
.split.reverse .cc-copy { order: 2; }
.cc-copy { max-width: 520px; }
.cc-section h2 { font-size: clamp(1.9rem, 3.4vw, 2.7rem); font-weight: 800; line-height: 1.12; letter-spacing: -0.01em; color: #1B2A4A; margin: 0 0 26px; }
.cc-section h2.centered { text-align: center; max-width: 20ch; margin: 0 auto 44px; }
.cc-section h3 { font-size: clamp(1.4rem, 2.4vw, 1.8rem); font-weight: 800; color: #1B2A4A; margin: 0 0 18px; }
.cc-copy p { font-size: 1.08rem; line-height: 1.7; color: #4A5568; margin: 0 0 18px; }
.cc-copy p strong { color: #1B2A4A; font-weight: 700; }
.cc-closer { text-align: center; font-size: clamp(1.3rem, 2.6vw, 1.9rem); font-weight: 800; line-height: 1.3; color: #1B2A4A; max-width: 30ch; margin: 84px auto 0; }
.cc-in { will-change: transform, opacity; }

/* ---------- 1 HERO ---------- */
.cc-hero { background: #F8F6F0; padding: 168px 24px 100px; position: relative; overflow: hidden; }
.cc-hero::before { content: ""; position: absolute; inset: 0; pointer-events: none;
  background: radial-gradient(60% 50% at 12% 20%, rgba(255,107,43,0.10), transparent 70%), radial-gradient(50% 50% at 90% 30%, rgba(124,58,237,0.10), transparent 70%); }
.cc-hero > * { position: relative; }
.cc-hero-copy { text-align: center; max-width: 760px; margin: 0 auto 56px; }
.cc-hero h1 { font-size: clamp(2.3rem, 5vw, 3.9rem); font-weight: 800; line-height: 1.08; letter-spacing: -0.015em; color: #1B2A4A; margin: 0 0 22px; }
.cc-sub { font-size: clamp(1.1rem, 1.7vw, 1.3rem); font-weight: 600; line-height: 1.5; color: #1B2A4A; margin: 0 0 16px; }
.cc-body { font-size: 1.05rem; line-height: 1.7; color: #4A5568; margin: 0 0 26px; }
.cc-hero .hook-link { display: inline-flex; }
.cc-note { display: none; text-align: center; font-size: 0.85rem; color: #7F8A9E; margin: 16px auto 0; max-width: 34ch; }

/* ---------- the hero screenshot: the real software in a house card ---------- */
.hero-shot { max-width: 1140px; margin: 0 auto; border-radius: 22px; overflow: hidden; background: #fff;
  box-shadow: 0 30px 80px rgba(27,42,74,0.16), 0 4px 16px rgba(27,42,74,0.06); border: 1px solid rgba(27,42,74,0.06); }
.hero-shot img { display: block; width: 100%; height: auto; }
.annot-shot { margin-bottom: 72px; }
.annot-swipe { display: none; }
@media (max-width: 760px) {
  .hero-shot { aspect-ratio: 4 / 5; }
  .hero-shot img { width: 100%; height: 100%; object-fit: cover; object-position: 46% 0; }   /* the thread, cropped from the middle */
  /* the labels are part of the picture, so keep all three panels readable: the card scrolls sideways */
  .annot-shot { aspect-ratio: auto; margin-bottom: 10px; overflow-x: auto; -webkit-overflow-scrolling: touch; scrollbar-width: thin; }
  .annot-shot img { width: 960px; max-width: none; height: auto; object-fit: fill; }
  .annot-swipe { display: block; text-align: center; font-size: 0.85rem; color: #7F8A9E; margin: 0 auto 40px; }
}

/* ---------- the inbox mock (interface section) ---------- */
.inbox { background: #fff; border-radius: 22px; box-shadow: 0 30px 80px rgba(27,42,74,0.14), 0 4px 16px rgba(27,42,74,0.06); max-width: 1140px; margin: 0 auto; overflow: hidden; font-size: 0.82rem; color: #1B2A4A; }
.inbox-bar { display: flex; align-items: center; gap: 7px; padding: 12px 16px; border-bottom: 1px solid #EEF1F6; }
.inbox-bar .dot { width: 9px; height: 9px; border-radius: 50%; background: #E3E7EF; }
.inbox-title { margin-left: 10px; font-weight: 700; font-size: 0.8rem; color: #7F8A9E; }
.inbox-live { margin-left: auto; display: inline-flex; align-items: center; gap: 6px; font-size: 0.72rem; font-weight: 800; color: #16A34A; }
.inbox-live i { width: 7px; height: 7px; border-radius: 50%; background: #16A34A; box-shadow: 0 0 0 0 rgba(22,163,74,0.5); animation: livePing 2s infinite; }
@keyframes livePing { 0% { box-shadow: 0 0 0 0 rgba(22,163,74,0.5); } 70% { box-shadow: 0 0 0 7px rgba(22,163,74,0); } 100% { box-shadow: 0 0 0 0 rgba(22,163,74,0); } }
.inbox-panels { display: grid; grid-template-columns: 250px minmax(0, 1fr) 270px; min-height: 420px; }
.inbox.small { font-size: 0.74rem; box-shadow: 0 20px 60px rgba(27,42,74,0.12); }
.inbox.small .inbox-panels { grid-template-columns: 210px minmax(0, 1fr) 230px; min-height: 300px; }
.ico { width: 14px; height: 14px; flex: 0 0 auto; }

/* avatars + channel colours */
.av { display: inline-flex; align-items: center; justify-content: center; width: 30px; height: 30px; border-radius: 50%; font-size: 0.66rem; font-weight: 800; color: #fff; flex: 0 0 auto; }
.av.big { width: 40px; height: 40px; font-size: 0.8rem; }
.av.o, .fi.o, .j-dot.o, .ptl-dot.o { background: #FF6B2B; } .av.p, .fi.p, .j-dot.p { background: #7C3AED; } .av.t, .fi.t, .j-dot.t { background: #0F9488; } .av.n, .fi.n, .j-dot.n { background: #1B2A4A; } .j-dot.g { background: #16A34A; }
.ch { margin-left: auto; width: 24px; height: 24px; border-radius: 8px; display: inline-flex; align-items: center; justify-content: center; }
.ch.o { background: #FFF0E8; color: #FF6B2B; } .ch.p { background: #F1EAFE; color: #7C3AED; } .ch.t { background: #E6F6F4; color: #0F9488; } .ch.n { background: #EEF1F7; color: #1B2A4A; }

/* left panel */
.ip-list { border-right: 1px solid #EEF1F6; padding: 14px 12px; background: #FBFBFD; }
.ip-search { display: flex; align-items: center; gap: 8px; background: #fff; border: 1px solid #E6E9F0; border-radius: 10px; padding: 8px 10px; color: #9AA3B5; font-weight: 500; margin-bottom: 10px; }
.ip-filters { display: flex; flex-wrap: wrap; gap: 6px; margin-bottom: 12px; }
.ip-filters span { font-size: 0.66rem; font-weight: 700; padding: 4px 8px; border-radius: 999px; background: #EEF1F6; color: #5F6B80; }
.ip-filters span.on { background: #1B2A4A; color: #fff; }
.convo { display: flex; align-items: center; gap: 10px; padding: 9px 8px; border-radius: 12px; }
.convo.sel { background: #fff; box-shadow: 0 6px 18px rgba(27,42,74,0.08); }
.convo .cv { min-width: 0; }
.convo b { display: block; font-size: 0.8rem; }
.convo small, .th-head small, .pp-head small, .pc-head small, .rv small { display: block; color: #7F8A9E; font-weight: 500; font-size: 0.68rem; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }

/* middle panel: the thread */
.ip-thread { display: flex; flex-direction: column; min-width: 0; }
.th-head { display: flex; align-items: center; gap: 10px; padding: 12px 16px; border-bottom: 1px solid #EEF1F6; }
.th-head b { display: block; font-size: 0.86rem; }
.th-tag { margin-left: auto; font-size: 0.64rem; font-weight: 800; letter-spacing: 0.06em; text-transform: uppercase; color: #FF6B2B; background: #FFF0E8; padding: 4px 9px; border-radius: 999px; }
.th-tag.ai { color: #7C3AED; background: #F1EAFE; }
.th-body { padding: 16px; display: flex; flex-direction: column; gap: 10px; flex: 1; }
.msg { max-width: 82%; padding: 10px 13px; border-radius: 14px; line-height: 1.45; font-weight: 500; position: relative; }
.msg.in { align-self: flex-start; background: #EEF1F6; color: #1B2A4A; border-bottom-left-radius: 4px; }
.msg.out { align-self: flex-end; background: #FF6B2B; color: #fff; border-bottom-right-radius: 4px; }
.msg.out.ai, .msg.ai { align-self: flex-end; background: #7C3AED; color: #fff; border-bottom-right-radius: 4px; }
.msg.out.staff { background: #1B2A4A; }
.msg time { display: block; font-size: 0.64rem; opacity: 0.7; margin-top: 4px; font-weight: 600; }
.msg mark { background: rgba(255,255,255,0.28); color: inherit; border-radius: 4px; padding: 0 3px; font-weight: 800; }
.msg .qr-badge { display: block; font-size: 0.6rem; font-weight: 800; letter-spacing: 0.06em; text-transform: uppercase; opacity: 0.85; margin-bottom: 4px; }
.msg .who { display: block; font-size: 0.62rem; font-weight: 800; letter-spacing: 0.05em; text-transform: uppercase; opacity: 0.8; margin-bottom: 3px; }
.msg.typing { align-self: flex-start; background: #EEF1F6; display: inline-flex; gap: 4px; padding: 12px 14px; }
.msg.typing i { width: 6px; height: 6px; border-radius: 50%; background: #9AA3B5; animation: typeDot 1.1s infinite; }
.msg.typing i:nth-child(2) { animation-delay: 0.18s; } .msg.typing i:nth-child(3) { animation-delay: 0.36s; }
@keyframes typeDot { 0%, 60%, 100% { transform: translateY(0); opacity: 0.5; } 30% { transform: translateY(-4px); opacity: 1; } }
.th-compose { border-top: 1px solid #EEF1F6; padding: 12px 16px; }
.qr-picker { display: flex; flex-wrap: wrap; gap: 6px; align-items: center; margin-bottom: 10px; }
.qr-group { font-size: 0.62rem; font-weight: 800; letter-spacing: 0.06em; text-transform: uppercase; padding: 4px 8px; border-radius: 6px; }
.qr-group.o { color: #FF6B2B; background: #FFF0E8; } .qr-group.p { color: #7C3AED; background: #F1EAFE; }
.qr-opt { font-size: 0.72rem; font-weight: 700; padding: 6px 10px; border-radius: 999px; border: 1px solid #E6E9F0; color: #1B2A4A; background: #fff; transition: background 0.25s, color 0.25s, border-color 0.25s; }
.qr-opt.sel { background: #1B2A4A; color: #fff; border-color: #1B2A4A; }
.compose-row { display: flex; align-items: center; gap: 10px; background: #F8F9FC; border: 1px solid #E6E9F0; border-radius: 12px; padding: 9px 12px; }
.compose-row .bolt { color: #FF6B2B; width: 16px; height: 16px; }
.compose-hint { color: #9AA3B5; font-weight: 500; flex: 1; }
.send { background: #1B2A4A; color: #fff; font-weight: 800; font-size: 0.72rem; padding: 6px 12px; border-radius: 8px; }
.send.wide { display: inline-block; margin-top: 12px; padding: 8px 16px; }

/* right panel: the person */
.ip-person { border-left: 1px solid #EEF1F6; padding: 16px 14px; background: #FBFBFD; }
.pp-head { display: flex; flex-direction: column; align-items: flex-start; gap: 6px; margin-bottom: 14px; }
.pp-head b { font-size: 0.92rem; }
.pp-block { margin-bottom: 12px; }
.pp-block.row { display: flex; align-items: center; justify-content: space-between; }
.pp-label { display: block; font-size: 0.6rem; font-weight: 800; letter-spacing: 0.1em; text-transform: uppercase; color: #9AA3B5; margin-bottom: 4px; }
.pp-val { font-weight: 600; color: #1B2A4A; font-size: 0.78rem; }
.pp-tags { display: flex; flex-wrap: wrap; gap: 5px; }
.pp-tags i { font-style: normal; font-size: 0.66rem; font-weight: 700; padding: 3px 8px; border-radius: 999px; background: #F1EAFE; color: #7C3AED; }
.pp-act { list-style: none; margin: 0; padding: 0; }
.pp-act li { display: flex; align-items: center; gap: 8px; font-weight: 600; font-size: 0.74rem; padding: 6px 0; border-bottom: 1px dashed #EEF1F6; color: #1B2A4A; }
.pp-act li .ico { color: #7C3AED; }
.pp-act li small { margin-left: auto; color: #9AA3B5; font-weight: 600; font-size: 0.64rem; }
.stage { font-size: 0.66rem; font-weight: 800; letter-spacing: 0.06em; text-transform: uppercase; color: #FF6B2B; background: #FFF0E8; padding: 5px 10px; border-radius: 999px; display: inline-block; }
.stage.pulse { animation: stagePulse 1.6s ease-out 2; }
@keyframes stagePulse { 0% { box-shadow: 0 0 0 0 rgba(255,107,43,0.5); } 100% { box-shadow: 0 0 0 12px rgba(255,107,43,0); } }

/* ---------- 2 PROBLEM: the owner's channel illustration, in pieces ---------- */
#ccProblem .split { grid-template-columns: minmax(0, 0.85fr) minmax(0, 1.15fr); }
.channel-art { position: relative; width: 100%; aspect-ratio: 1080 / 920; container-type: inline-size; overflow: hidden; background: #fff; border-radius: 24px; box-shadow: 0 30px 80px rgba(27,42,74,0.12), 0 4px 16px rgba(27,42,74,0.05); }
.channel-art .ca { position: absolute; display: block; will-change: transform; }
.channel-art img.ca, .channel-art .ca-group img.cag { height: auto; }
.channel-art .ca-group .cag { position: absolute; display: block; }
/* the pieces arrived on solid white: portraits and arrows melt their white away; the cards sit on the white card */
.ca-man, .ca-senior, .ca-glasses, .ca-young, .ca-arrow-top, .ca-arrow-bottom { mix-blend-mode: multiply; }
.ca-ring { left: 13.5%; top: 0.5%; width: 84%; z-index: 1; }
.ca-arrow-top { left: 47%; top: -1.3%; width: 27.7%; z-index: 2; }
.ca-arrow-bottom { left: 2.3%; top: 47%; width: 29.5%; z-index: 2; }
.ca-hub { left: 28.7%; top: 26%; width: 40%; z-index: 3; }
.ca-group { z-index: 4; }
.ca-sms { left: 2.8%; top: 7.6%; width: 21.8%; height: 40.2%; }
.cag-card { left: 0; top: 0; width: 100%; }
.cag-label { left: 7.7%; top: 4%; width: 37%; }
.cag-hot { left: 7.7%; top: 13%; width: 53%; }
.cag-welcome { left: 6%; top: 39%; width: 90%; }
.ca-email { left: 60%; top: 2.7%; width: 38%; z-index: 4; }
.ca-right { left: 71.3%; top: 30.4%; width: 24.5%; height: 30.4%; }
.cag-back { left: 0; top: 0; width: 100%; height: 100%; background: #fff; border-radius: 6cqw; box-shadow: 0 2.6cqw 6cqw rgba(27,42,74,0.10); }
.cag-order { left: 7.5%; top: 7%; width: 85%; }
.cag-bot { left: 7.5%; top: 48%; width: 85%; }
.ca-fb { left: 35.6%; top: 72.3%; width: 33.3%; height: 23.4%; }
.cag-msg { left: 0; top: 0; width: 100%; }
.channel-art .ca-group .cag-stars { left: 5.5%; top: 64%; width: 90%; height: 38%; background: #fff; border-radius: 2.2cqw; box-shadow: 0 2cqw 5cqw rgba(27,42,74,0.12); display: flex; align-items: center; justify-content: center; gap: 1.8cqw; }
.cag-stars svg { width: 4.6cqw; height: 4.6cqw; fill: #1B8CF0; display: block; }
.cag-stars svg.off { fill: #D9DEE7; }
.ca-insta { left: 3.7%; top: 64.7%; width: 19.4%; height: 27.2%; }
.cag-insta { left: 0; top: 0; width: 100%; }
.cag-events { left: 9.5%; top: 34%; width: 83%; }
.ca-man { left: 18.4%; top: -2.3%; width: 25%; z-index: 5; }
.ca-senior { left: 64%; top: 29%; width: 9.9%; z-index: 5; }
.ca-glasses { left: 58.5%; top: 59%; width: 21.8%; z-index: 5; }
.ca-young { left: 14.8%; top: 53.8%; width: 13.9%; z-index: 5; }

/* ---------- 3 INTERFACE: labels outside ---------- */
.annot { margin-bottom: 72px; }
.annot-labels { display: grid; grid-template-columns: 210px minmax(0, 1fr) 230px; gap: 0; margin-bottom: 6px; }
.annot-labels span { position: relative; text-align: center; font-size: 0.78rem; font-weight: 800; letter-spacing: 0.08em; text-transform: uppercase; color: #FF6B2B; padding-bottom: 18px; }
.annot-labels span i { position: absolute; left: 50%; bottom: 0; width: 2px; height: 14px; background: #FF6B2B; opacity: 0.6; }
.annot-labels span:nth-child(2) { color: #7C3AED; } .annot-labels span:nth-child(2) i { background: #7C3AED; }
.annot-labels span:nth-child(3) { color: #1B2A4A; } .annot-labels span:nth-child(3) i { background: #1B2A4A; }
.person-card { background: #fff; border-radius: 22px; box-shadow: 0 30px 80px rgba(27,42,74,0.12), 0 4px 16px rgba(27,42,74,0.05); padding: 22px; font-size: 0.86rem; color: #1B2A4A; }
.pc-head { display: flex; align-items: center; gap: 12px; margin-bottom: 14px; }
.pc-head b { display: block; font-size: 1rem; }
.pc-row { display: grid; grid-template-columns: 110px 1fr; gap: 12px; align-items: start; padding: 10px 0; border-top: 1px solid #EEF1F6; font-weight: 600; }
.pc-row .pp-label { margin: 2px 0 0; }
.pc-row em { font-style: normal; color: #7C3AED; font-weight: 700; }
.person-card .pp-act li { font-size: 0.8rem; }

/* ---------- 4 JOURNEY ---------- */
.journey { position: relative; display: grid; grid-template-columns: repeat(6, 1fr); gap: 8px; margin: 0 auto 64px; max-width: 1040px; padding-top: 6px; }
.j-line { position: absolute; left: 8.3%; right: 8.3%; top: 30px; height: 3px; background: #EEF1F6; border-radius: 3px; }
.j-line i { display: block; height: 100%; width: 100%; transform-origin: left; transform: scaleX(0); background: linear-gradient(90deg, #7C3AED, #FF6B2B 50%, #16A34A); border-radius: 3px; }
.j-node { position: relative; text-align: center; }
.j-dot { display: inline-flex; align-items: center; justify-content: center; width: 54px; height: 54px; border-radius: 50%; color: #fff; box-shadow: 0 12px 28px rgba(27,42,74,0.16); margin-bottom: 10px; }
.j-dot .ico { width: 22px; height: 22px; }
.j-node b { display: block; font-size: 0.92rem; color: #1B2A4A; }
.j-node small { display: block; font-size: 0.76rem; font-weight: 600; color: #7F8A9E; margin-top: 2px; }
.thread-card { background: #fff; border-radius: 22px; box-shadow: 0 30px 80px rgba(27,42,74,0.12), 0 4px 16px rgba(27,42,74,0.05); font-size: 0.8rem; color: #1B2A4A; overflow: hidden; }
.thread-card .th-body { gap: 8px; }
.chan { display: flex; align-items: center; gap: 6px; font-size: 0.62rem; font-weight: 800; letter-spacing: 0.06em; text-transform: uppercase; margin: 6px 0 0; }
.chan.o { color: #FF6B2B; } .chan.p { color: #7C3AED; } .chan.t { color: #0F9488; } .chan.n { color: #1B2A4A; }
.chan .ico { width: 12px; height: 12px; }
.sys { align-self: center; font-size: 0.7rem; font-weight: 700; color: #5F6B80; background: #F3F5F9; padding: 6px 12px; border-radius: 999px; display: inline-flex; align-items: center; gap: 6px; }
.sys.booked { color: #16A34A; background: rgba(22,163,74,0.10); font-weight: 800; }
.sys.transfer { color: #7C3AED; background: #F1EAFE; }
.sys .ico { width: 12px; height: 12px; }

/* ---------- 5 QUICK RESPONSES ---------- */
.qr-card { background: #fff; border-radius: 22px; box-shadow: 0 30px 80px rgba(27,42,74,0.12), 0 4px 16px rgba(27,42,74,0.05); overflow: hidden; font-size: 0.8rem; color: #1B2A4A; }
.qr-panel { display: grid; grid-template-columns: 200px minmax(0, 1fr); }
.qr-col { display: flex; flex-direction: column; gap: 6px; padding: 14px; border-right: 1px solid #EEF1F6; background: #FBFBFD; }
.qr-col .qr-group { align-self: flex-start; margin: 4px 0 2px; }
.qr-col .qr-opt { border-radius: 10px; text-align: left; }
.qr-preview { padding: 16px; }
.qr-label { display: block; font-size: 0.6rem; font-weight: 800; letter-spacing: 0.1em; text-transform: uppercase; color: #9AA3B5; margin-bottom: 8px; }
.qr-preview p { background: #FF6B2B; color: #fff; border-radius: 14px; border-bottom-right-radius: 4px; padding: 12px 14px; line-height: 1.5; font-weight: 500; margin: 0; }
.qr-preview mark { background: rgba(255,255,255,0.28); color: #fff; border-radius: 4px; padding: 0 3px; font-weight: 800; }

/* ---------- 6 AI LAYER ---------- */
.night-morning { display: flex; flex-direction: column; gap: 14px; }
.webchat { background: #0F1629; border-radius: 22px; box-shadow: 0 30px 80px rgba(15,22,41,0.35); overflow: hidden; color: #fff; font-size: 0.8rem; }
.wc-head { display: flex; align-items: center; gap: 8px; padding: 12px 16px; border-bottom: 1px solid rgba(255,255,255,0.08); font-weight: 700; }
.wc-dot { width: 9px; height: 9px; border-radius: 50%; background: #16A34A; }
.wc-head time { margin-left: auto; font-size: 0.7rem; font-weight: 700; color: rgba(255,255,255,0.6); }
.wc-body { padding: 16px; display: flex; flex-direction: column; gap: 10px; }
.webchat .msg.in { background: rgba(255,255,255,0.12); color: #fff; }
.toast { align-self: center; display: inline-flex; align-items: center; gap: 8px; background: #16A34A; color: #fff; font-weight: 800; font-size: 0.74rem; padding: 8px 14px; border-radius: 999px; margin-top: 4px; }
.nm-arrow { align-self: center; display: flex; flex-direction: column; align-items: center; gap: 2px; color: #7F8A9E; font-size: 0.72rem; font-weight: 800; letter-spacing: 0.06em; text-transform: uppercase; }
.nm-arrow .ico { width: 18px; height: 18px; transform: rotate(180deg); }
.morning { background: #fff; border-radius: 22px; box-shadow: 0 30px 80px rgba(27,42,74,0.12); overflow: hidden; font-size: 0.8rem; color: #1B2A4A; }
.take-over { margin: 0 16px 16px; display: flex; align-items: center; justify-content: center; gap: 8px; background: #1B2A4A; color: #fff; font-weight: 800; padding: 11px; border-radius: 12px; }
.take-over .ico { width: 16px; height: 16px; }

/* ---------- 7 DATA ---------- */
.activity { background: #fff; border-radius: 22px; box-shadow: 0 30px 80px rgba(27,42,74,0.12), 0 4px 16px rgba(27,42,74,0.05); padding: 22px; font-size: 0.86rem; color: #1B2A4A; }
.activity .pp-head { flex-direction: row; align-items: center; gap: 12px; flex-wrap: wrap; }
.activity .pp-head b { font-size: 1rem; } .activity .pp-head small { flex-basis: 100%; }
.act-list { list-style: none; margin: 0; padding: 0; }
.act-list li { display: flex; align-items: center; gap: 10px; padding: 10px 0; border-top: 1px solid #EEF1F6; font-weight: 600; }
.act-list li .ico { width: 16px; height: 16px; color: #7C3AED; }
.act-list li small { margin-left: auto; color: #9AA3B5; font-weight: 600; font-size: 0.74rem; white-space: nowrap; }
.act-list li:last-child small { color: #FF6B2B; font-weight: 800; }
.act-meter { display: flex; align-items: center; gap: 12px; margin-top: 14px; padding-top: 14px; border-top: 1px solid #EEF1F6; }
.act-meter .pp-label { margin: 0; }
.meter { flex: 1; height: 8px; border-radius: 4px; background: #EEF1F6; overflow: hidden; }
.meter i { display: block; height: 100%; width: 100%; transform-origin: left; transform: scaleX(0.1); background: linear-gradient(90deg, #7C3AED, #F0446B, #FF6B2B); border-radius: 4px; }
.rising { position: relative; background: #fff; border-radius: 22px; box-shadow: 0 30px 80px rgba(27,42,74,0.12), 0 4px 16px rgba(27,42,74,0.05); padding: 18px; font-size: 0.82rem; color: #1B2A4A; }
.rising .oi-head { margin-bottom: 8px; }
.rise-row { display: grid; grid-template-columns: 30px minmax(0, 1fr) 90px 34px; align-items: center; gap: 10px; padding: 10px 6px; border-top: 1px solid #EEF1F6; border-radius: 10px; }
.rise-row[data-r="0"] { background: #FFF7F2; border-top-color: transparent; }
.rv b { display: block; font-size: 0.82rem; }
.bar { height: 8px; border-radius: 4px; background: #EEF1F6; overflow: hidden; }
.bar i { display: block; height: 100%; width: var(--w); transform-origin: left; transform: scaleX(0); background: linear-gradient(90deg, #7C3AED, #FF6B2B); border-radius: 4px; }
.chat-go { width: 34px; height: 34px; border-radius: 10px; background: #FF6B2B; color: #fff; display: inline-flex; align-items: center; justify-content: center; box-shadow: 0 8px 20px rgba(255,107,43,0.35); }
.chat-go .ico { width: 16px; height: 16px; }
.chat-go.dim { background: #EEF1F6; color: #9AA3B5; box-shadow: none; }
.cursor { position: absolute; opacity: 0; pointer-events: none; left: 0; top: 0; filter: drop-shadow(0 4px 8px rgba(0,0,0,0.25)); }

/* ---------- 8 CLOSE ---------- */
.cc-close { background: linear-gradient(180deg, #0F1629, #1B2A4A); color: #fff; padding: 120px 24px 130px; text-align: center; }
.cc-close-inner { max-width: 720px; margin: 0 auto; }
.cc-close h2 { font-size: clamp(2rem, 4vw, 3.2rem); font-weight: 800; line-height: 1.1; margin: 0 0 30px; color: #fff; }
.cc-close p { font-size: 1.1rem; line-height: 1.7; color: rgba(255,255,255,0.78); margin: 0 0 18px; }
.cc-close p.strong { color: #fff; font-weight: 700; font-size: 1.2rem; margin-top: 26px; }
.cc-cta { display: flex; flex-direction: column; align-items: center; gap: 22px; margin-top: 40px; }
.btn-hook.glow { box-shadow: 0 0 0 0 rgba(255,107,43,0.0), 0 18px 50px rgba(255,107,43,0.35); animation: energyFlow 3.6s ease-in-out infinite, doorGlow 3.2s ease-in-out infinite; }
@keyframes doorGlow { 0%, 100% { box-shadow: 0 18px 50px rgba(255,107,43,0.30); } 50% { box-shadow: 0 22px 70px rgba(240,68,107,0.55); } }
.listen-first { color: rgba(255,255,255,0.85); font-weight: 700; font-size: 1.05rem; padding: 8px; }
.listen-first:hover { color: #fff; text-decoration: underline; }

/* ---------- PHONES AND TABLETS ---------- */
@media (max-width: 1000px) {
  .split { grid-template-columns: 1fr; gap: 40px; }
  .split.reverse .cc-copy { order: 0; }
  .cc-copy { max-width: none; }
  .cc-section { padding: 80px 20px; }
  .cc-inner + .cc-inner { margin-top: 72px; }
  .inbox-panels, .inbox.small .inbox-panels { grid-template-columns: 220px minmax(0, 1fr); }
  .ip-person { display: none; }
  .annot-labels { grid-template-columns: 220px minmax(0, 1fr); }
  .annot-labels span:nth-child(3) { display: none; }
}
@media (max-width: 760px) {
  .cc-hero { padding: 130px 18px 72px; }
  .inbox, .thread-card, .qr-card, .webchat, .morning, .rising { font-size: 0.9rem; }   /* the mocks read comfortably on a phone */
  .msg time, .convo small, .th-head small { font-size: 0.72rem; }
  .inbox-panels, .inbox.small .inbox-panels { grid-template-columns: 1fr; min-height: 0; }
  .ip-list { display: none; }
  .cc-note { display: block; }
  .annot-labels { grid-template-columns: 1fr; }
  .annot-labels span:nth-child(1) { display: none; }
  .msg { max-width: 92%; }
  #ccProblem .split { grid-template-columns: 1fr; }
  .channel-art { margin-top: 8px; }
  .journey { grid-template-columns: 1fr; gap: 18px; padding-left: 12px; margin-bottom: 44px; }
  .j-line { left: 38px; right: auto; top: 30px; bottom: 30px; width: 3px; height: auto; }
  .j-line i { width: 100%; height: 100%; transform-origin: top; transform: scaleY(0); background: linear-gradient(180deg, #7C3AED, #FF6B2B 50%, #16A34A); }
  .j-node { display: grid; grid-template-columns: 54px 1fr; column-gap: 16px; text-align: left; align-items: center; }
  .j-node b { grid-column: 2; } .j-node small { grid-column: 2; } .j-dot { grid-row: 1 / span 2; margin: 0; }
  .qr-panel { grid-template-columns: 1fr; }
  .qr-col { border-right: 0; border-bottom: 1px solid #EEF1F6; flex-direction: row; flex-wrap: wrap; }
  .rise-row { grid-template-columns: 30px minmax(0, 1fr) 34px; }
  .rise-row .bar { display: none; }
  .pc-row { grid-template-columns: 1fr; gap: 4px; }
  .cc-closer { margin-top: 56px; }
  .cc-close { padding: 88px 20px 96px; }
  .btn-hook.glow { width: 100%; justify-content: center; }
}
@media (prefers-reduced-motion: reduce) {
  .btn-hook.glow, .inbox-live i, .msg.typing i { animation: none; }
}