Intelligent Forms
A parent fills out your birthday party form. They hit submit. They see a generic thank-you page that tells them nothing about what happens next.
Meanwhile, their contact info sits in an inbox nobody checks until Monday. By then, they booked somewhere else.
Touchpoints forms don't just collect information. They act on it before your staff ever sees the submission.
When a parent selects "birthday party" and enters their child's age, the form adapts. The next questions are about party size, package preference, and preferred date — not generic fields about "how did you hear about us."
A corporate planner selecting "group event" sees capacity questions, catering options, and AV needs. A walk-in family checking general admission sees your weekend specials and day pass pricing.
The form asks the right questions based on what the guest already told you. By the time they submit, Touchpoints knows the inquiry type, the guest profile, and exactly where to send them.
No generic thank-you screen. The moment a guest submits, they land on the page that matches what they just told you.
A parent planning a birthday party sees your party packages with pricing. A corporate group sees your event booking page with capacity details. A family of four looking at a Saturday visit sees your day pass offer.
You set the routing rules once. Touchpoints handles every submission after that — automatically, every time, for every type of guest.
Party size. Event type. Child's age. Preferred date. Activity interests. The moment a guest submits, every answer is written to their contact record. No manual entry. No spreadsheet. No "let me pull up that form submission."
Your staff opens the contact and sees exactly who they're talking to before they pick up the phone.
The second a parent submits a birthday inquiry, Touchpoints sends a personalized SMS or email with their name, their child's age, and the package they selected — while they're still on your website.
Not a batch send the next morning. Not a "we'll get back to you within 24 hours." An immediate, specific response that tells the parent their inquiry landed and here's what comes next.
Every submission automatically tags the contact based on what they answered. Birthday inquiry. Group booking. Membership interest. First-time visitor. Walk-in family.
Your team doesn't sort leads. They don't build lists. They don't tag contacts. The form already did it. When you're ready to send a birthday promotion, the birthday list is already built and current.
Your colors. Your fonts. Multi-step if you want it — walk guests through one question at a time the way your best front desk person would. A submit button that says "Book My Party" instead of "Submit." It embeds directly on your website. No redirects. No third-party branding.
Birthday parties. School groups. Corporate events. Walk-in families. Season pass holders. Every guest type that comes through your doors gets the right questions, the right follow-up page, the right confirmation message, and the right CRM tags — from one form, set up once.
Your calendar fills itself. Your team follows up with context. Nothing expires in an inbox.