COMPLETE REVENUE CAPTURE FOR FAMILY ENTERTAINMENT CENTERS

You can't close what you can't see.

Right now there are parents on your website with no name. Birthdays passing in your database with no message. Inquiries that went quiet and were never chased.

That's your biggest revenue. And it's invisible.

Touchpoints makes it visible, then hunts it down. Anonymous visitors become names. Names become interests. Interests become raised hands. And every raised hand gets pursued until it's booked — or closed on purpose.

Not the calls you missed. Those you know about.

The parent who spent four minutes on your party page last night and left without a trace. The mom in your database whose son turns seven in five weeks — silent since last year's party. The group inquiry that asked for pricing, got it, and disappeared while everyone was too busy to chase it.

None of it shows up on any report. Nobody dropped the ball. There was no ball.

These families were never opportunities. Until someone makes them one.

Book more

with Shopwindow

Unknown. Known. Booked.

We make the invisible visible. A Sticky Ribbon on your site. An in-page offer. A social post. A real offer from your venue lands in front of the anonymous parent — and she gives you her name and number. Unknown just became known. That opportunity didn't exist thirty seconds ago. We built it.

And on every inbound channel, nothing gets through the cracks. Every call answered on the first ring. Every text answered in seconds. Every webchat met instantly. Voice, SMS, and Webchat as one system — the only one in the industry.

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REVEAL

Now you see everything. PeopleStream is a live feed of what your people are doing — who opened, who clicked, who watched your party video twice, who's back on the pricing page right now. The system learns each family: the birthday, the child's age, what they care about. Touch the same content three times? They surface as High Intent.

You're not guessing who's about to book. You're watching them decide.

ACT

Then we move them. Content matched to what each family actually wants goes out. They react — that's a raised hand. That's the moment: your staff calls while they're lit up on PeopleStream, or the AI sends outreach written for that one family. Interest becomes consideration. Consideration becomes a booking. A booking becomes a family walking through your doors.

Every pursuit runs until it's booked or closed on purpose. Nothing is left to trail off.

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THE PLATFORM

Other tools send messages. This one runs pursuits.

Here's what every other tool sends a lapsed guest:

"Hey {first name}, we miss you at [venue]!"

Here's what this system sends:

"Hi Sarah — Jake's birthday is coming up March 22nd, and Saturday party slots that weekend are going fast. Want me to hold 2pm like last year?"

One is a merge field. One knows the family. Because the system captured her when she was anonymous, learned Jake's birthday, and watched what she engaged with.

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But the message is the opening move. Here's the part that matters:

A blast ends when you hit send. No reply? Campaign complete. The lead dies quietly and the report calls it "delivered."

A pursuit doesn't accept silence. No reply in 48 hours? Eric picks up the phone and calls — a step no other system in this industry can attempt. She lands on your website mid-pursuit? The chat recognizes her and picks up the same thread. One conversation. Every channel. Two exits: booked, or a no on purpose. Silence doesn't end a pursuit. Only a yes or a no does.

AI VOICE ASSISTANT

Meet Eric.

Automate and be present.

Eric answers your phone before it ever reaches your staff. He knows your packages, your pricing, your hours, your policies — built from one interview with your team.

He handles three conversations at once. He answers at 8:47 on a Saturday night when the building is dark. He asks how old the birthday child is, how many guests are coming, standard or premium — the way your best front desk person would, if your best front desk person could be in three places at once and remembered every family who ever called.

Caller needs a human? Eric transfers. They don't? The booking happens while your staff stays where they belong: on the floor, with the guest standing in front of them.

337

leads captured in under a month

Cosmic Air

70

new subscribers in 3 days — before the phone system was even switched on

Fun Warehouse

~$25k

a year in bookings from one website widget

Zone 28

Other dashboards show you send counts. Yours shows you names. 214 lapsed families re-engaged. 31 booked. 47 conversations still live. "No reply" isn't an outcome here — it's the cue for the next move.

The parents are already there. On your site. In your database. Scrolling past your posts.

Invisible — until now.

We build it. We run it. We train your team. More birthday parties and group bookings from traffic you already have — before, during, and after every visit.