How to market a roller skating rink when the real problem isn't marketing

You’ve tried Facebook, Instagram, Google, and email. Some of it works, most of it’s hard to track, and the front desk is still too slammed to answer the phone.

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The real revenue problem is the birthday texts no one sees, the group inquiries that never get a call back, and the families in your system who never hear from you again.

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You don’t have a marketing problem, you have a follow-up problem, and that’s what we automate.

What complete revenue capture means

“Complete Revenue Capture”  focuses on collecting every dollar your rink has already earned but hasn’t captured yet, before the visit, during it, and long after families go home.

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Instead of just driving awareness with ads and posts that send parents to your site only to disappear, Touchpoints closes the gap by turning existing demand into actual revenue.

How it works

Touchpoints pulls every inquiry into one place from your website, phones, walk-ins, QR codes, and social DMs, then shows you in real time which leads are hot, sends your best personalised pitch instantly, and keeps following up with birthday, group, and re-engagement campaigns until they convert.

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All of this happens across SMS, Instagram, WhatsApp, Facebook Messenger, and web chat in a single inbox, powered by AI. It turns anonymous traffic into contactable leads, lost messages into two-way conversations, and ignored reports into real-time alerts your staff can act on right now.